University of the State of New York - State Education Department-Notice to Complainants

University of the State of New York - State Education Department - Notice to Complainants

          New York State Education Department
          Office of the Professions
          State Education Building - 2nd floor
          89 Washington Avenue
          Albany, New York 12234


The Professional Education Program Review Unit of the New York State Education Department, will attempt to assist in the resolution of complaints about academic quality, refunds, and proper application of published institutional policies in professional programs (i.e., related to the licensed professions) at postsecondary institutions in New York State.  Please note that the Department will not take action until all grievance procedures at the institution have been followed and all avenues of appeal exhausted.  These steps should be documented in the complaint:

Additionally, the Department will not intervene when the complaint concerns the following matters:

1.        Grades or examination results, which are the prerogative of the college faculty.
2.        Discrimination againt enrolled students on the part of the Institution or faculty; complaints should be field with the U.S. Office of Civil Rights, 26 Federal Plaza, New York, New York 10278. 

Further information can be obtained from the school's main office.