This service is designed to provide ongoing software support for school libraries in the ONC BOCES using the OPALS Library Automation Program. Library automation includes a joint online union catalog called SCOOLS, record conversion, and an interlibrary loan system. The union catalog serves as an electronic backup for each school library collection. This combined catalog enables students to borrow books from other libraries throughout the region, state and country. The service includes a local help desk, technology support and a listserv for problem resolution, consultation, equipment purchase, workshops and training.