Telehealth and Telemedicine give you the option of having a virtual doctor visit by telephone, email or video chat for various conditions. Plan coverage and cost may vary.

Register for Telehealth and Telemedicine by:

Web: Register or Log in

App: Download the MDLIVE app

Text: Text EXCELLUS to 635483

Phone: Call 1-866-692-5045

Basic information on Telehealth and Telemedicine

Excellus BCBS reference sheet on Telehealth and Telemedicine

Excellus and MDLive have teamed together to bring telemedicine directly to you.

Learn why telemedicine may be for you

Frequently Asked Questions