Effective January 1, 2026, the CASEBP Dental Plan will be administered by Excellus BlueCross BlueShield. Dental benefits and coverage will remain the same. This transition will provide enhanced customer service, improved online tools, and an overall stronger administrative experience.

Please note the following important details:

· Claims incurred before January 1, 2026: These will continue to be administered by Ameritas for up to 90 days. Please ensure that you and your dental provider submit any claims with service dates prior to January 1, 2026, to Ameritas for processing. All orthodontia claims and remaining maximums will be transferred to Excellus during and after this 90-day period.

· Claims incurred on or after January 1, 2026: These claims will be processed by Excellus. Please inform your dental provider of your new coverage so that bills are submitted correctly. As noted above, orthodontia claims and maximums will transition to Excellus during and after the 90-day period.

Members will receive a welcome packet and new Excellus Dental ID cards in late December 2025. Until then, CASEBP encourages members to keep copies of any dental records or claim information for reference during the transition.

If you have any questions or need assistance, please do not hesitate to contact the CASEBP Office at (607) 588-8917 or casebp@oncboces.org.

Sign in to Your Ameritas Account - Before January 1, 2026

Not Registered? Click Here to Register.

Find a Participating Dentist 

Search by Geographic Area; *Tip - Sign in to your Ameritas account to get the best search results & remember to select the "Classic (PPO) & Plus Network."

Sign in to Your Excellus Account - On or after January 1, 2026

Not Registered? Click Here to Register.

Find a Participating Dentist 

Search by National Network; *Tip - Sign in to your Excellus account to get the best search results & select the "National Dental GRID+ DenteMax."

Submit Dental Claims to (incurred before January 1, 2026): 

Ameritas Group Claims

P.O. Box 82595

Lincoln, NE 68501-2595

Ameritas of NY Dental Claim Form - Please complete this electronic form for dental claims. 

Submit Dental Claims to (incurred on or after January 1, 2026):

Online:

1. Sign in to Your Excellus BCBS Account Not Registered? Click Here to Register.

2. Click on "Claims."

3. Click on "Submit Claims."

4. Select "Dental Claims."

5. Follow the instructions on the screen.

or

Mail: Excellus BCBS, P.O. Box 21146, Eagan, MN 55121 

Excellus Dental Claim Form

Please complete this form for dental claims. Dental claims can be submitted to Excellus BCBS, P.O. Box 21146, Eagan, MN 55121.